Automotive OEM Accelerates Root Cause Analysis with Structured Plant and Field Data

“By connecting plant and field data with explainable AI, a leading automotive OEM moved from reactive troubleshooting to proactive, data-driven reliability engineering, turning post-launch data into strategic advantage“

Sr. Development Engineer

Faster RCA

Reduced time to identify and resolve issues.

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About the study

iNDUSTRY

Automotive

lIFECYCLE

Post-Launch

Once products enter production and the field, vast amounts of data are generated across manufacturing systems, test benches, and in-service operations.

However, this data is isolated within plant and field systems, unstructured, inconsistent in format, and difficult to connect to real-world performance issues, leading to challenges. Linking manufacturing variations to field failures was slow and complex. Root cause analysis (RCA), a process used to identify the causes of failures, required significant manual effort. High-impact failure drivers remained hidden in large datasets. Warranty costs increased due to delayed issue identification.

A solution was needed that would unify production and field data efficiently, enabling its engineering teams to extract meaningful insights that would improve reliability and reduce costs

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